PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITE, YOU INDICATE THAT YOU UNDERSTAND, AGREE AND GIVE CONSENT TO THIS PRIVACY POLICY. WE HEREBY PROVIDE YOU THE PRIVACY POLICY:
This Privacy Policy (“Policy“) is published in accordance with the
provisions of Rule 3(1) of the Information Technology(Intermediaries
Guidelines) Rules, 2011. The Policy is an ‘electronic record’ as contemplated under section 2(t) of the Information Technology Act, 2000 and the rules. This Policy being an electronic record is generated by a computer system and does not require any physical or digital signature.
PERSONAL INFORMATION
The website https://fruitkarma.online/ is owned and operated by Fruitkarma.
Users and Customers are requested to read and understand the Policy
very carefully before using or accessing the Website. Through this Policy, Fruitkarma intends to convey the manner in which the user’s information is collected and used by Fruitkarma while providing the services of the Website. This Policy is binding on every user of the Website.
Fruitkarma reserves its right to change, edit, alter, amend, modify, review, revise or substitute this Policy with or without notice. By using the Website, the users signify that they have carefully read, understood and agree to be bound by this Policy and the users expressly and voluntarily accept this Policy including any change, modification or substitution made to the Policy from time to time. Fruitkarma reserves its right to refuse
services to any user who does not accept or violates the terms of this Policy. We suggest that the users should regularly check this Privacy Policy to apprise yourself of any updates. User’s continued use of the Website or provision of data or information thereafter will imply User’s unconditional acceptance of such updates to this Privacy Policy.
USER INFORMATION
‘User information’ for the purpose of this Policy includes the user’s personal information that can be used to uniquely identify or contact a single person including name, email address, residential address, phone number, photograph and other information collected by Fruitkarma to provide specific services to the user through the Website. The user has the option not to provide User Information by not availing the specific services for which the User Information may be required.
If any user is providing any User Information on behalf of any corporation, company, institution, association or other entity, the user should be authorized by such corporation, company, institution, association or other entity to provide such information to Fruitkarma.
Fruitkarma collects information from the user when creating a user
account or when the user is browsing for products/orders, transacting an online purchase of products through the Website or while posting comments, uploading content or participating in any offers or contests or availing special gifts or communicating with customer support by phone, email or otherwise.
Fruitkarma receives, scrutinizes and stores User Information for security and technical reasons such as IP address, login id, email address, password, device connection information, transaction history, date, time and duration of session on the Website. Fruitkarma automatically receives the URL of the site from which a user came and the site to which the user goes when the user leaves the Website. The Website receives the IP address of the user’s computer and the type of web browser a user is using, email patterns, etc.
Fruitkarma uses data collection devices such as “cookies” on certain pages of the website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services.
Fruitkarma also uses cookies to allow the users to enter their password
less frequently during a session. Cookies can also help us provide
information that is targeted to the user’s interests. Most cookies are “session cookies,” meaning that they are automatically deleted from the user’s hard drive at the end of a session. The user is always free to decline our cookies if the browser permits, although in that case the user may not be able to use certain features on the website and may be required to re-enter the password more frequently during a session. Additionally, the user may encounter “cookies” or other similar devices on certain pages of
the website that are placed by third parties. Fruitkarma does not control the use of cookies by third parties. The user can add or update the User Information on a regular basis. When the user updates the User Information, Fruitkarma will keep a copy of the
prior version for its records. SERVICES OVERVIEW
As part of the registration process on the Site, Fruitkarma may collect the
following personally identifiable information about you: Name including first and last name, alternate email address,
mobile phone number and contact details, Postal code,
Demographic profile (like your age, gender, occupation, education,
address etc.) and Information about the pages on the site you
visit/access, the links you click on the site, the number of times you access the page and any such browsing information.
USE OF INFORMATION & DISCLOSURE
The User Information is primarily used by Fruitkarma to facilitate a better, customized and convenient use of the Website’s services. The User Information is used by Fruitkarma inter alia to
1. Respond to the user’s queries, requests and inquiries
2. Provide products and services you request
3. Process, validate, confirm and track your purchases
4. Maintain a record of purchases you make on our sites
5. Respond to requests and comments and provide you customer
support.
6. Publish your testimonials about Fruitkarma on our social media,
websites and blogs.
7. Update you about the new features of the Website,
8. Improve and customize the Website’s service,
9. Detect and prevent fraud and abuse of the Website,
10. Examine the identity of the user’s and the authenticity of offers,
delivery or transfer of offers, etc.
11. Administer the Website,
12. Inform any change in the Terms of Use or this Policy or the Terms
and Conditions of Sale,
13. Send surveys and marketing communications that Fruitkarma
believes may be of interest to the user;
14. Personalize the user’s experience on the Website by presenting
advertising, products and offers tailored for the user;
15. Help the user address its problems with the Website
including addressing any technical problems;
16. Complete and fulfill the user’s purchase, process payments,
communicate with the user regarding the user’s purchase and
provide the user with related customer service; and
17. Protect the integrity of the Website.
18. Improve our services, Site and how we operate our businesses;
19. Understand and enhance your experience using our Site, products and
services;
20. Personalize our products or services and make recommendations;
21. Process, manage, complete, and account for transactions;
22. Provide customer support and respond to your requests, comments,
and inquiries;
23. Send you related information, including confirmations, invoices,
technical notices, updates,security alerts and support and
administrative messages;
24. Communicate with you about promotions, upcoming events and news
about products and services;
25. We may process your personal information without your knowledge or
consent where required by applicable law or regulation for the
purposes of verification of identity or for prevention, detection or
investigation, including of cyber incidents, prosecution and
punishment of offenses ;
26. Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
User Information is used and disclosed if required to do so by law or in the good faith and belief that such disclosure is reasonably necessary to respond to notices, court orders, or other legal process. Fruitkarma may disclose User Information to law enforcement officers, third party rights
owners, or others that is in its opinion reasonably necessary to enforce the Website’s Terms of Use, this Policy and Terms and Conditions of Sale.
Fruitkarma will share some or all of the User Information with another entity should Fruitkarma merge with, or be acquired by that entity or receive investments from that entity.
Fruitkarma may disclose aggregated information about the use of the
Website, but it will never contain User Information that will identify a single user. Fruitkarma does not trade or sell User Information in any manner, except as specified in this Policy or if express consent is sought from the user.Fruitkarma understands that the User Information is very crucial and is important for the user. The user agrees and acknowledges that the User Information is disclosed or shared with:
(i) third party vendors for delivery of the products ordered through the Website,
(ii) third party service providers engaged by Fruitkarma to perform the services on Fruitkarma’s behalf,
(iii) third party service providers for the purpose of the Website’s security, maintenance, repair or other technical reasons.
Fruitkarma may, if the user so chooses, send direct advertisement mailers to the user at the address given by the user. The user has the option to opt-out of this direct mailer by clicking at the unsubscribe link option attached to the email. Fruitkarma respects the user’s privacy and if the user does not want to receive email or other communications from Fruitkarma, the user may inform the same to our customer care service.
USER REPRESENTATION
User represents that: The Information you provide to Fruitkarma from
time to time is and shall be authentic, correct, current and updated and
You have all the rights, permissions and consents as may be required to
provide such Information to Fruitkarma. You are providing the
Information to Fruitkarma and Fruitkarma’s consequent storage,
collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.
Fruitkarma and each of Fruitkarma entities officers, directors, contractors
or agents shall not be responsible for the authenticity of the Information that You or any other user provides to us. You shall indemnify and hold harmless Fruitkarma and each of Fruitkarma entities' officers, directors, contracts or agents and any third party relying on the Information provided by You in the event You are in breach of this Privacy Policy including this provision and the immediately preceding provision above.
Your Information will primarily be stored in electronic form; however, certain data can also be stored in physical form. We may store, collect, process and use your data in countries other than the Republic of India but under compliance with applicable laws. We may enter into agreements with third parties (in or outside of India) to store or process your information or data. These third parties may have their own security standards to safeguard your information or data and we will on a commercially reasonable basis require such third parties to adopt reasonable security standards to safeguard your information/data.
SECURITY & USER RESTRICTION
Fruitkarma implements standard measures to protect against unauthorized access to and unlawful interception of the User Information.
However, no internet site can fully eliminate security risks. Fruitkarma endeavors to take all measures to protect the security, integrity and confidentiality of the User Information against unauthorized breach and hacking. For the purpose of checking possible vulnerabilities and attacks, Fruitkarma may conduct a periodical internal review of data and security measures on the Website. Fruitkarma may use such software as it determines is best for maintaining security. However, the internet is not absolutely a secure environment, and the Website cannot ensure or warrant a 100% security of the User Information.
If any user is provided with any identification code, password or any other piece of information as part of the Website’s security procedure, the user should treat such information as confidential, and the user should not disclose it to any third party including to other users. To prevent third party’s access to the Website the user should sign out from the user account after availing the services through the Website. Fruitkarma has the right to disable the identification code or password, whether chosen by any user or allotted by Fruitkarma, at any time, if the user fails to comply with instructions or terms, conditions or policies of Fruitkarma.
The user is solely responsible for the activities that occur under the user’s account including the confidentiality of the user’s password and Fruitkarma is not responsible for the same. While using and accessing the Website, the user is responsible for maintaining the confidentiality of the user’s account and for restricting access to the user’s computer or other system or equipment through which the user uses and accesses the Website.
Notwithstanding anything contained in this Policy or elsewhere,
Fruitkarma shall not be held responsible for any loss, damage or misuse of the User Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A "Force Majeure Event" means any event that is beyond the reasonable control of Fruitkarma and includes, without limitation, fire, flood, explosion, acts of God, civil commotion, strikes, lock outs or industrial action of any kind, riots, insurrection, war, acts of
government, power failure, sabotage, computer hacking, unauthorized
access to computer data and storage device, system failure, virus, attacks, bugs, computer crashes, breach of security and encryption.
THIRD PARTY WEBSITES AND LINKS
The Website may provide or be linked with other websites and advertisements. Fruitkarma is in no way responsible for the privacy
practices or content of such websites. The linked websites or advertisers are not necessarily under the control of Fruitkarma and Fruitkarma expressly disclaims all liability associated with the content and the use of such websites and advertisements. Display of any third party advertisements on the Website shall not be construed as an endorsement or promotion of any products or services by Fruitkarma. The user should read the privacy policy of each and every linked website and any access or use of the linked websites is entirely at the user’s own risk. Fruitkarma is not responsible for any direct, indirect, solicited or unsolicited communication made by any of these linked third party websites or
advertisers or their respective agents or representatives, to the users including by telephone, email, mobile phones and facsimile.
GENERAL TERMS
This Policy is to be read in conjunction with and shall be deemed to be part of the Website’s Terms & Services. The User Information resides in Fruitkarma’s database for a certain period of time even after the user ceases to use or access the Website and in such cases Fruitkarma is not liable for any usage of the User Information after the user ceases to use or access the Website.
The Users agree and acknowledge that User Information collected
through the Website could be stored and processed in any other country across the world. The users acknowledge that for effective provision of the Website’s services in respective territories, including territories outside India, the User Information may be stored or processed by trusted third parties. Whenever the User Information is shared with trusted third parties in countries outside India, Fruitkarma endeavors that the User Information is transferred in accordance with the applicable laws of India.
The user should be aware that the User Information or other data, the user provides to the Website for availing the services or transacting through the Website could be read, collected, or used by other users or third parties in which case the User Information might be used for sending unsolicited messages or communications for which Fruitkarma is not responsible.
The user agrees and acknowledges Fruitkarma’s right to utilize the user’s posts, contents, information and other personal data for the purpose of providing services through the Website. The contents on the Website may contain comments, post and reviews posted by the users which may be public and searchable on the internet in which case the user’s comments, post reviews and information and personal data provided to the Website may be viewed by other users and Fruitkarma cannot guarantee that other users or third parties have not made copies of or used the ideas and
information that the user has shared on the Website.
CONTACTING US
In accordance with Information Technology Act 2000 and rules made
there under, the name and contact details of the Grievance Officer are
provided below:
The Grievance Officer
Fruitkarma
Phone:
Email:
GOVERNING LAW AND JURISDICTION
The terms and conditions of this Policy shall be governed by Indian Law.
UNCONDITIONAL CONSENT OR AGREEMENTS TO FRUITKARMA AS
PROVIDED UNDER SECTION 43A AND SECTION 72A OF THE
INFORMATION TECHNOLOGY ACT, 2000.
